>>> Travel Information (FAQ's) <<<
We rely on our customers to take the time to review the information on our website, then book online for the lowest possible fares and convenience of our customers, you can book online 24 Hours a Day.
Why Can't I Get Schedules By Telephone?
The Florida Express offers many choices in schedules, pick up and drop off locations and fares. Because of this, and to keep our fares as low as possible, we only accept reservations made through our website or from one of our ticket offices. We do not accept inquiries made by telephone.
Once you know which trip you want to take and are unable to book on-line - Reservations Only may be taken by telephone (No Inquiries) Call 407-343-0919 from 9AM to 8PM
>>> Quick Reference <<<
- ALL passengers require a reservation. Book in ADVANCE for the best fares.
- ALL Tickets are 100% Non-Transferrable, Non-Cancellable and Non-Refundable - No exceptions
- Parking at any station location is at customers own risk - we do not offer Secured Parking
Book your tickets in advance!
Fares increase as the closer to departure and as seats are sold. To obtain the best possible fare, you will want to book as far in advance as possible. We accept reservations up to one year in advance. Please be advised that most of our shuttles are completely sold out on Fridays, Saturdays and Sundays. If you plan on traveling during the weekend, we suggest booking more than 2 days in advance.
>>> Links To Questions & Answers <<<
Ticket Information:
- Are There Discounted Tickets?
- Do I Need To Print My Ticket?
- How Do I Book A Ticket?
- Can I Pay Cash For A Ticket?
Schedules and Fares Information:
- Are There Discounted Tickets?
- Do Children Pay The Same Fare?
- Do I Need To Print My Ticket?
- How Do I Find Schedules?
- How Much Are The Fares?
- What Is The Closest Bus Station Nearest To Me?
Traveling With Kids:
Luggage and Cargo Information:
Ticket Changes, Cancellations and Refund Information:
- I Have An Emergency, How Do I Change My Ticket?
- Can I Cancel My Ticket?
- Can I Change My Ticket?
- Can I Get A Refund?
- I Have A Complaint. Who Do I Address It To?
- My Trip Was Delayed. Do I Receive Any Compensation?
Travel With Pets Information:
- Can I Bring My Pet With Me?
- What if I have a Service Animal?
- Can I bring my Dog?
- Can I bring my Cat?
- Can I bring a small pet in a pet carrier?
Door to Door Service Information:
Fleet Information:
All Transfers Come With Our 100% Trip Guarantee!







